I am still waiting for my BTC, its almost 12 hours now and I get NO RESPONSE from their support team.
They fetch rates from multiple exchanges and allow me to buy at the best rate. They reply promptly on chats. I tried it once and my query was resolved in minutes.
I'm a newbie to Paymium exchange, heard it from my friends. The service is fair enough; good buy and sell rate in comparison to other exchanges.
Paymium has certainly stood out the most out of all the rest of these new ICO-exchange-cover-fees-token. Everything about Paymium felt right at home and super simple to understand.